As part of our ongoing service to referring physicians, the following frequently requested contact information is provided for your convenience.
Physician Referral Service and Patient Appointments
1-800-MD-TO-BWH (1-800-638-6294)
The Physician Referral Service is an information and referral connection for physicians. The toll-free number connects you with a trained coordinator who can direct you to the physician to whom you wish to speak, as well as facilitate consultations and second opinions. If you are unsure of which Brigham and Women's physician to contact, the coordinator can direct you to the appropriate faculty member. The Physician Referral Service is staffed Monday through Friday, from 8:30 a.m. to 5:00 p.m. After hours, you may leave a message which will be returned promptly on the next business day.
Physician Directory
This directory of all Brigham and Women's faculty and services profiles on each physician and descriptions of major services by department and division. The published directory is available by calling 1-800-MD-TO-BWH, or online at http://www.brighamandwomens.org/mdSearch/doctor.aspx
MDCONNECT (Inpatient Transfer Service)
1-877-MD-REFER
MDCONNECT is a joint program of Brigham and Women's and Massachusetts General Hospital-founding tertiary care hospitals or Partners Healthcare System-and is a community physician's direct link to the transfer and transport services of these hospitals. With one call, MDCONNECT will coordinate timely communication between referring and receiving physicians, locate inpatient beds, and arrange transport. Ground-based, mobile ICUs, staffed with specially trained nurses and paramedics, are also available through this service. To transfer a patient to Brigham and Women's Hospital 24 hours-a-day, call toll-free 1-877-637-3337, press the number "2" for Brigham and Women's, and an MDCONNECT operator will facilitate all aspects of the transfer.
Physician Liaison
(617) 732-8988
Robert Goldszer, MD, is the point of contact for referring physicians who have questions, complaints or problems with Brigham and Women's Hospital services and would like to speak directly with a senior physician. Dr. Goldszer works closely with the hospital's Patient and Family Relations Department on issues which involve specific patients. Patient and Family Relations staff can be reached directly at (617) 732-6636.
Care Coordination
(617) 732-6462
The Care Coordination Department provides discharge planning, utilization management and psychosocial care services throughout a patient's stay. The process includes continuous communication between the patient and family, Brigham and Women's Hospital physician, the referring physician and the insurer. Care Coordination staff assist all patients through their stay at our hospital, however, physicians recognizing a particular need for service prior to a patient's admission may make a referral directly to the department at the above numbers, Monday through Friday, 8:30 a.m. to 5:00 p.m. During evenings and weekends, call the page operator at (617) 732-6600 and ask for the care coordinator on call.
