Brigham and Women's Hospital: A Teaching Affiliate of Harvard Medical School
 
TEXT SIZE: Increase Font Size / Decrease Font Size
Icon PrintPRINT
En EspanolESPAÑOL
Bookmark and Share
FIND A DOCTOR
REQUEST AN APPOINTMENT
  •  
  •  
    • About Us
    • Our Locations
    • Innovative Care
    • News
    • Quality of Patient Care
    • Visting BWH
    • Giving to BWH
    • Departments and Programs
    • Contact Us
    • Careers
  •  

      CLINICAL DEPARTMENTS


    • Anesthesia
    • Cancer
    • Dermatology
    • Emergency Medicine
    • Medicine
    • Neurology
    • Neurosurgery
    • Newborn Medicine
    • Obstetrics and Gynecology
    • Orthopedic Surgery
    • Pathology
    • Psychiatry
    • Radiation Oncology
    • Radiology
    • Surgery
    • A to Z Listing of All Departments/Services

    • CENTERS OF EXCELLENCE


    • Cancer
    • Cardiovascular
    • Orthopedic and Arthritis
    • Neurosciences
    • Women's Health

      SUPPORT SERVICES


    • Care Coordination
    • Chaplaincy
    • Interpreter Services
    • Nursing
    • Nutrition
    • Patient and Family Relations
    • All Support Services

  • Browse by Letter

    a
    b
    c
    d
    e
    f
    g
    h
    i
    j
    k
    l
    m
    n
    o
    p
    q
    r
    s
    t
    u
    v
    w
    x
    y
    z

    Specialty Areas

    • CANCER
    • HEART DISEASE
    • ORTHOPEDIC CONDITIONS
    • WOMEN'S HEALTH

    Search for Diseases
    and Conditions



  •  
    • Adult Health Library
    • En Español
    • Health Information Center
    • Interactive Tools and Media
    • Health News
    • Health Events
    • Health Publications
    • Video Center
    • BWH Kessler Library


  •  
    • Find a Doctor
    • Request an Appointment
    • Directions
    • Phone Numbers
    • Your Hospital Visit
    • Quality of Patient Care
    • Patient Gateway
    • Resources for Patients
    • International Patients
    • Visitors


  •  

      RESEARCH AT BWH


    • About Research at BWH
    • BRI Centers and Programs
    • Departments
    • Laboratories and Research Projects
    • Research: Clinical

    • GET INVOLVED


    • Clinical Trials
    • Volunteer Opportunities

      FOR BWH RESEARCHERS


    • Biomedical Research Institute
    • Center for Clinical Investigation
    • Center for Faculty Development and Diversity
    • Cores and Resources
    • Office for Research Careers
    • Research Administration
    • Research Ventures and Licensing
  •  
    • Referring a Patient
    • Our Commitment to Quality
    • Educational Resources
    • Medical Community Events
    • BWH Residencies and Fellowships
    • Department of Nursing
    • Center for Nursing Excellence
    • Center for Faculty Development and Diversity
    • Center for Professionalism and Peer Support
Home > Quality of Care and Patient Safety at BWH
Our Commitment to Quality
Overview
  • Overview
  • Safe Care
  • Specialized Care
  • Patient and Family Centered Care
  • Advancing Quality and Safety
  • Contact Us

Brigham and Women’s Hospital is committed to providing our patients with the safest, highest-quality, most-satisfying care possible.

There are many factors that patients and their families consider when choosing a hospital, but, ultimately, none are more important than the quality of patient care and the satisfaction experienced by both the patients and their families. That’s why we follow strict quality and safety practices throughout our entire hospital, monitor our staff’s compliance with these practices and continuously seek ways to improve.

As a national leader in improving health care quality and safety, we have helped to develop some of these same industry best practices, including those promoted by the Institute for Healthcare Improvement’s recent two-year 5 Million Lives Campaign, a voluntary initiative to protect patients from medical harm. We have also been recognized as a pioneer developer of a computerized physician order entry (CPOE) system to prevent medication errors, now a nationally accepted safety practice. 

Another major part of our commitment to improving quality is our pledge to publicly share our performance data and provide clear explanations of what these measures mean. This includes data provided by nationally recognized third-party organizations that measure quality and safety, such as The Joint Commission, Centers for Medicare and Medicaid Services (CMS) and The Leapfrog Group. We do this not only to show how well we compare with our peers, but also to show our commitment to being open and honest with our patients and their families.

We encourage patients to review our performance, or, for that matter, any hospital they are considering for their care. 

Safe Care

Recent medical industry studies have shown that the disciplined application of certain safety practices can have a dramatic impact on patient outcomes and, consequently, overall health care costs.
Learn more …

Specialized Care

Some quality and safety practices, such as hand-washing, are universally applicable, but specific conditions also require specialized care. That’s why we strictly follow condition/procedure-specific care protocols that are known to improve outcomes.
Learn more…

Patient and Family Centered Care

We believe that providing a satisfying experience is a critical aspect of quality. That’s why we ask our patients to tell us about their total care experience – from the attentiveness of our nursing staff to the cleanliness of the rooms.
Learn more …

Advancing Quality and Safety

Our determination to provide the best health care possible is exemplified by the work of our Center for Clinical Excellence, which has the singular purpose of improving quality and safety at Brigham and Women’s Hospital, as well as by the quality awards we receive.
Learn more …

  

Send Feedback to: Troy Tomilonus
This page was last modified on 3/19/2010
Quick Links
Maps and DirectionsMAPS AND DIRECTIONS
Latest News
View Video: Delivering Quality Patient Care at BWH

Quality Awards: Recognizing Quality and Safety at BWH

High-Performance Medicine: Quality, Safety and Efficiency at

How do you evaluate quality?


Harvard Medical School logo Partners Healthcare logo
CONTACT US DISCLAIMER DIRECTIONS GIVING PRIVACY SITE MAP
© BWH 2010 75 Francis St., Boston, MA 02115 617-732-5500